Thank you for submitting your request.

Your information has been forwarded to our certified credit counseling team. One of our counselors will be contacting you to review your situation and to discuss how we may be able to help you get out of debt quickly and safely.

When can I expect a call?

Our office hours are Monday through Thursday, from 8am to 8pm, and Friday from 8am to 5pm, eastern time. So that we can have the best chance connecting with you, please add the following number to your contacts so you don't miss our call:

(413) 371-6810

This will help ensure that our call doesn't go directly to voicemail or get blocked because your phone doesnt recognize our number.

If you submitted your request during office hours:

You should receive a call from our team within 5 minutes. However, if your request is being sent close to the end of the business day, we may not be able to reach out until 9:00 am your time on the next business day.

If you submitted your request after hours:

You will receive a call at 9:00 am, your time, on the next business day.

In the meantime, we invite you to visit our Financial Education Resource Center. Here, you'll find a ton of personal finance information, all developed to help you reach your financial goals. We also encourage you to visit our MyMoney Budgeting Portal to develop and maintain your household budget.

Visit Financial Education Center Visit MyMoney Budgeting Portal