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Offices#
Corporate Mailing Address
- 67 Hunt Street, Suite 305, Agawam, MA 01001
- Call: (800) 527-7595
- Fax: (800) 757-1481
- Email: info@cambridgecredit.org
NY Reverse Mortgage Division
- 67 Hunt Street, Suite 305, Agawam, MA 01001
- Call: (800) 527-7595
- Fax: (800) 757-1481
- Email: housing@cambridgecredit.org
Departments and divisions#
Housing Counseling Division
- Call: (800) 757-1788
- Fax: (888) 569-6707
- Email the Housing Counseling Division
Payment Processing Department
- Call: (800) 527-7595
- Fax: (800) 757-1519
- Email the Payment Processing Department
Credit Counseling Division
- Call: (800) 527-7595
- Fax: (800) 757-1655
- Email the Credit Counseling Division
Bankruptcy Division
- Call: (800) 403-3433
- Fax: (800) 757-1665
- Email the Bankruptcy Counseling Division
Customer Care Department
- Call: (800) 527-7595
- Fax: (800) 757-1481
- Email the Customer Care Department
Student Loan Counseling Division
- Call: (888) 661-7910
- Fax: (800) 757-0159
- Email the Student Loan Counseling Division
Corporate contacts#
Christopher Viale
- President & CEO
- Corporate Contact
- Call: (413) 821-6919
- Email Christopher
William Sole
- General Manager
- Corporate Contact
- Call: (413) 241-2352
- Email William
Jennifer Cosentini
- Housing Director
- Housing Division Contact
- Call: (888) 764-7460
- Email Jennifer
Todd Friedhaber
- Student Loan Counseling Manager
- Student Loan Division Contact
- Call: (800) 527-7595, ext. 5373
- Email Todd
Brett Gagne
- Quality Assurance/Web & Marketing Manager
- Quality Assurance/Marketing Contact
- Call: (413) 241-2421
- Email Brett
Tim Greenman
- Credit Counseling Director
- Credit Counseling Division Contact
- Call: (413) 241-2347
- Email Tim
John Henle
- Chief Information Security Manager
- Information Security Contact
- Call: (800) 527-7595, ext. 5120
- Email John
Robin Kellerman
- Customer Care Director
- Customer Care Division Contact
- Call: (800) 527-7595, ext. 5154
- Email Robin
Martin Lynch
- Education Director/Compliance Manager
- Compliance & Education Contact
- Call: (413) 241-2401
- Email Martin
Delores Maples
- Housing Director, Heartland Branch
- Heartland Housing Division Contact
- Call: (800) 527-7595, ext. 5049
- Email Delores
Christel McDuffie
- Creditor Services & Relations Manager
- Creditor Services & Relations Contact
- Call: (800) 527-7595, ext. 5137
- Email Christel
Gordon Oliver
- Director of Business Development
- Business Development Contact
- Call: (413) 241-2360
- Email Gordon
Brian Vosburgh
- Director of DMP Operations
- DMP Operations Contact
- Call: (413) 241-2355
- Email Brian
Gary Washington
- Bankruptcy Counseling Director
- Bankruptcy Counseling Contact
- Call: (800) 527-7595, ext. 5326
- Email Gary
Holly Wilson
- Director of Business & Community Development, Heartland Branch
- Business Development (Heartland Branch)
- Call: (800) 527-7595, ext. 5315
- Email Holly
Hours#
Counseling hours (eastern time)
- Monday to Thursday: 8:00 am to 8:00 pm
- Friday: 8:00 am to 5:00 pm
- Saturday: 10:00 am to 3:00 pm
- Sunday: closed
Customer Care hours (eastern time)
- Monday to Thursday: 8:00 am to 5:00 pm
- Friday: 9:00 am to 5:00 pm
- Saturday and Sunday: closed
