--- title: "Required disclosures and state licenses" description: "Cambridge Credit Counseling Corp required disclosures and the state licenses it holds." url: https://www.cambridge-credit.org/disclosures-and-state-licenses publisher: "Cambridge Credit Counseling Corp" updated: 2026-10-12 --- # Required disclosures and state licenses ## Required Disclosures & State Licenses - Cambridge is NOT A LOAN COMPANY. WE DO NOT LEND MONEY. - All of our credit counseling services are provided from our office located at 67 Hunt Street, Agawam, Massachusetts 01001. - Fees may apply for debt management plans. - We are a non-profit agency. We’re supported by the monthly fees paid by our clients, and we also receive funding and/or grants from some of the creditors for the counseling and education we provide. - Please note that establishment of a plan may adversely affect an individual's credit rating or credit scores, and that nonpayment of debt may lead creditors to increase finance and other charges or undertake collection activity, including litigation. As a national credit counseling agency, Cambridge is required to maintain the appropriate licenses in every state where we conduct business. The name of the license varies by state and may include such titles as "money transmitter", "debt adjuster", "debt management company", "debt management service provider", "credit counseling agency", "credit services organization", "budget planner" and "adjustment service company". Not all states have licensing requirements. Cambridge ensures that only licensed credit counselors perform credit counseling services. Some states may require additional certifications to service accounts of a consumer. [Click here to meet our counselors](meet-counselors.html). We’re currently licensed in each of the states shown below (Cambridge is exempt from licensure in many other states). If you have any questions regarding compliance, please [call (413) 241-2401](tel:413-241-2401) or [click here to email our Compliance Officer](mailto:mlynch@cambridgecredit.org). We invite you to visit the state agencies listed below to verify our licensing status. ### Alabama Money Transmitter License Alabama Securities Commission445 Dexter AvenueSuite 12000Montgomery, AL 36104 License Number: MT#374 [View Alabama License](pdfs/state-licenses/alabama-license.pdf) ### Arizona Debt Management License Arizona Department of Insurance and Financial Institutions100 North 15th AvenueSuite 261Phoenix, AZ 85007 License Number: DM-0907740 [View Arizona License](pdfs/state-licenses/arizona-license.pdf) ### Colorado Registered Debt Management Service Provider Colorado Department of LawConsumer Protection Section, DMRalph L. Carr Colorado Judicial Center1300 Broadway, 10th FloorDenver, CO 80203 License Number: DMG-2000005 [View Colorado License](pdfs/state-licenses/colorado-license.pdf) ### Connecticut Licensed Debt Adjuster Non-Profit Connecticut Department of Banking280 Trumbull Street16th FloorHartford, CT 06103 License Number: DANP-938355 [View Connecticut License](pdfs/state-licenses/connecticut-license.pdf) ### Delaware Licensed Debt Management Service Department of JusticeConsumer Protection Unit820 N. French Street, 5th FloorWilmington, DE 19801 License Number: 07-16 [View Delaware License](pdfs/state-licenses/delaware-license.pdf) ### Idaho Collection Agency License Idaho Department of Finance11341 West Chinden Blvd.A300Boise, ID 83714 License Number: CDC-4832 [View Idaho License](pdfs/state-licenses/idaho-license.pdf) ### Illinois Debt Management License Illinois Department of Financial and Professional RegulationDivision of Financial Institutions Consumer Credit Section320 W. Washington (Suite 550)Springfield, IL 62786 License Number: DM.0000228 [View Illinois License](pdfs/state-licenses/illinois-license.pdf) ### Indiana Debt Management License Indiana Department of Financial Institutions30 South Meridian St.Suite 200Indianapolis, IN 46204 License Number: 10720 [View Indiana License](pdfs/state-licenses/indiana-license.pdf) ### Iowa Debt Management License Iowa Division of Banking200 East Grand AvenueSuite 300Des Moines, IA 50309 License Number: DM-2006-0287 [View Iowa License](pdfs/state-licenses/iowa-license.pdf) ### Kansas Credit Services Organization License Kansas Office of the State Bank Commissioner700 SW JacksonSuite 300Topeka, KS 66603 License Number: CSO.0000031 [View Kansas License](pdfs/state-licenses/kansas-license.pdf) The Kansas Office of the State Bank Commissioner will accept questions and complaints from consumers regarding Cambridge Credit Counseling Corp. at the address above or by calling toll-free [(877) 387-8532](tel:877-387-8532). ### Kentucky Registered Debt Adjuster Kentucky Office of the Attorney GeneralOffice of Consumer Protection1024 Capital Center DriveSuite 200Frankfort, KY 40601 License Number: File #02 [View Kentucky License](pdfs/state-licenses/kentucky-license.pdf) ### Maine Debt Management Service Provider Registration Maine Department of Professional and Financial RegulationBureau of Consumer Credit Protection35 State House StationAugusta, Maine 04333-0035 License Number: DMS5616 [View Maine License](pdfs/state-licenses/maine-license.pdf) ### Maryland Debt Management Services License Maryland Office of Financial Regulation100 S. Charles StreetTower 1, Suite 5300Baltimore, Maryland 21202 License Number: 938355 [View Maryland License](pdfs/state-licenses/maryland-license.pdf) The State of Maryland requires us to advise you of the availability of the NMLS Consumer Access Website to verify our license status: [Verify License Status (NMLS)](https://www.nmlsconsumeraccess.org/) NMLS Number: 938355 The commissioner of financial regulation for the state of Maryland will accept questions and complaints from Maryland residents regarding Cambridge Credit Counseling Corp at the address above or by calling toll-free [(888) 784-0136](tel:888-784-0136). ### Michigan Licensed Debt Management Company Michigan Department of Insurance and Financial Services530 West Allegan Street7th FloorLansing, MI 48933(877) 999-6442 [Required Michigan Disclosures](michigan-disclosures.html) License Number: 0010556 [View Michigan License](pdfs/state-licenses/michigan-license.pdf) ### Minnesota Debt Management Services Provider Company License Minnesota Department of CommerceMain Office, Golden Rule Building85 7th Place East - Suite 280Saint Paul, MN 55101 License Number: MN-DM-938355 [View Minnesota License](pdfs/state-licenses/minnesota-license.pdf) ### Mississippi Debt Management Service Provider License Mississippi Department of Banking and Consumer FinanceP.O. Box 12129Jackson, MS 39236-2129 License Number: 938355 [View Mississippi License](pdfs/state-licenses/mississippi-license.pdf) ### Montana Registered Consumer Debt Management Service Montana Department of JusticeOffice of Consumer ProtectionP.O. Box 200151Helena, MT 59620-0151 License Number: 184958 [View Montana License](pdfs/state-licenses/montana-license.pdf) ### Nebraska Debt Management Agency License Nebraska Secretary of StateLicensing Division1201 N Street (Ste 120)Lincoln, NE 68508 License Number: No Number Issued [View Nebraska License](pdfs/state-licenses/nebraska-license.pdf) ### Nevada Debt Management Services Registration State of Nevada Financial Institutions DivisionDepartment of Business and Industry1830 E. College Parkway, Suite 100Carson City, NV 89706 License Number: DMSM11012 [View Nevada License](pdfs/state-licenses/nevada-license.pdf) ### New Hampshire Licensed Debt Adjuster New Hampshire Banking Department53 Regional DriveSuite 200Concord, NH 03301 License Number: 938355DA [View New Hampshire License](pdfs/state-licenses/new-hampshire-license.pdf) ### New Jersey Licensed Debt Adjuster New Jersey Department of Banking and InsuranceLicensing Services BureauPO Box 473Trenton, NJ 08625-0473 License Number: 0518603-C14 [View New Jersey License](pdfs/state-licenses/new-jersey-license.pdf) ### New York Licensed Budget Planner New York State Department of Financial ServicesOne State StreetNew York, NY 10004 License Number: BP 102555 [View New York License](pdfs/state-licenses/new-york-license.pdf) ### Oregon Debt Management Service Provider Registration Oregon Department of Consumer and Business ServicesDivision of Financial Regulation350 Winter Street NE, Room 410Salem, OR 97301-3881 License Number: DM-80020 [View Oregon License](pdfs/state-licenses/oregon-license.pdf) ### Pennsylvania Debt Management Services Pennsylvania Department of Banking and SecuritiesNon-Depository Licensing Office17 North Second Street, Suite 1300Harrisburg, PA 17101 License Number: 23256 [View Pennsylvania License](pdfs/state-licenses/pennsylvania-license.pdf) ### Rhode Island Debt Management Services Registration State of Rhode Island Department of Business RegulationDivision of Banking1151 Pontiac Avenue, Bldg. 68-1Cranston, RI 02920 License Number: 20132893DM [View Rhode Island License](pdfs/state-licenses/rhode-island-license.pdf) ### South Carolina Licensed Credit Counseling Organization State of South Carolina Department of Consumer Affairs293 Greystone Boulevard, Suite 400Columbia, SC 29210 License Number: CCL-144579 [View South Carolina License](pdfs/state-licenses/south-carolina-license.pdf) ### Tennessee Licensed Debt Management Service Tennessee Department of Commerce and Insurance500 James Robertson Parkway9th Floor - Davy Crockett TowerNashville, TN 37243-0565 License Number: 17 [View Tennessee License](pdfs/state-licenses/tennessee-license.pdf) ### Texas Registered Debt Management Service Provider Office of Consumer Credit CommissionerFinance Commission Building2601 N. Lamar BoulevardAustin, TX 78705 Registration Number: 125729 [View Texas License](pdfs/state-licenses/texas-license.pdf) ### US Virgin Islands Debt-Management Service Provider US Virgin Islands Office of the Lieutenant GovernorDivision of Banking, Insurance and Financial Regulation#5049 Kongens GadeSt. Thomas, USVI 00802 License Number: DMSP-02 [View USVI License](pdfs/state-licenses/USVI-license.pdf) ### Utah Registered Debt Management Service Department of CommerceDivision of Consumer Protection160 East 300 South, Box 146704Salt Lake City, UT 84114-6704 License Number: 6760639-DBTM [View Utah License](pdfs/state-licenses/utah-license.pdf) ### Vermont Licensed Debt Adjuster State of VermontDepartment of Financial Regulation89 Main StreetMontpelier, VT 05620-3101 License Number: DA-28 [View Vermont License](pdfs/state-licenses/vermont-license.pdf) ### Virginia Credit Counseling Agency **Cambridge Credit Counseling Corp. is licensed by the Virginia State Corporation Commission** Bureau of Financial InstitutionsState Corporation Commission1300 East Main Street, Suite 800P.O. Box 640Richmond, VA 23218-0640 License Number: DC-91 [View Virginia License](pdfs/state-licenses/virginia-license.pdf) ### Wisconsin Licensed Adjustment Service Company Wisconsin Department of Financial Institutions4822 Madison Yards WayNorth TowerMadison, WI 53705 License Number: 272 [View Wisconsin License](pdfs/state-licenses/wisconsin-license.pdf) Due to exemption or the absence of a licensing requirement, Cambridge is also conducting business in the following 18 states: - Alaska - Arkansas - California - Florida - Georgia - Hawaii - Louisiana - Massachusetts - Missouri - New Mexico - North Carolina - North Dakota - Ohio - Oklahoma - South Dakota - Washington - West Virginia - Wyoming Cambridge is not currently conducting business in the following states or territories: - Puerto Rico ## WE ARE NOT LAWYERS We are credit counselors who specialize in providing the information people need to more effectively manage their credit and debt. In the course of a consultation, a responsible counselor should advise you of the options suited to your financial circumstances. Among many alternatives, this can include the liquidation of assets you may have, budget adjustments you might consider making, negotiating with your creditors on your own, enrolling in a debt management plan, or consulting with a bankruptcy attorney. You must bear in mind that our advice is not legal advice, and that our counselors are not authorized to provide such counsel. According to the Code of Ethics our counselors are sworn to uphold, a counselor should only provide counsel within his or her area of expertise. If your circumstances indicate that you should also consult with a professional in some other area, we'll advise you accordingly. ## NO FALSE PROMISES Our counselors are thoroughly trained and independently certified, so why don't we guarantee that your credit standing will improve if you simply follow our advice? The easy answer is that as a responsible agency, we can't give any kind of guarantee, even though we stand behind the soundness of our advice. It sounds contradictory, but there are two reasons for this we're certain you'll appreciate. - We can't be with you 24 hours a day to monitor your financial behavior, and; - Lenders make their own decisions to grant credit, and the decisions they make are based on a number of variables that extend well beyond the scope of our service. We know what has worked for millions of Americans in the past, and that our advice is echoed by experts throughout the financial services industry, but we can't provide any kind of guarantee. ## Required Michigan Disclosures In accordance with the Michigan Debt Management Act and Administrative Code 451.1235 Rule 15.(1), Licensees must disclose the following: ### 451.423 Initial fee; consent of creditor; presumption. Sec. 13. When a licensee establishes a debt management plan for a debtor, the licensee may charge and receive an initial fee of $50.00. A licensee shall attempt to obtain consent to participate in a debt management plan from at least 51%, in number or dollar amount, of the debtor's creditors within 90 days after establishing the debt management plan. If the required consent is not actually received by the licensee, the licensee shall provide notice to the debtor of the lack of required consent and the debtor may, at its option, close the account. If the debtor decides to close the account, any unexpended funds shall be returned to the debtor or disbursed as directed by the debtor. ### 451.424 Contract between licensee and debtor; requirements. Sec. 14. (1) A contract between a licensee and debtor shall include all of the following: - (a) Each creditor to which payments will be made and the amount owed each creditor. A licensee may rely on records of the debtor and other information available to it to determine the amount owed to a creditor. - (b) The total amount of the licensee's charges. - (c) The beginning and termination dates of the contract. - (d) The principal amount and approximate interest charges of the debtor's obligations to be paid under the debt management plan. - (e) The name and address of the licensee and of the debtor. - (f) Any other provisions or disclosures that the director determines are necessary for the protection of the debtor and the proper conduct of business by a licensee. ### 451.428 Fee under debt management plan; purchase of credit reports or educational materials and products; charge for cancellation or default; when contract effective; cancellation of contract; excessive charge. (1) In addition to the fee described in section 13(1), a licensee may charge a reasonable fee for providing debt management services under a debt management plan. The fee under this subsection shall not exceed 15% of the amount of the debt to be liquidated during the express term of the plan. (2) A licensee may offer a debtor the option to purchase credit reports or educational materials and products, and charge a fee to the debtor if the debtor elects to purchase any of those items from the licensee. Fees charged under this subsection are not subject to the 15% limitation on fees described in subsection (1). (3) Except for a cancellation described in subsection (4), in the event of cancellation of or default in the performance of the contract by the debtor before its successful completion, a licensee may collect $25.00 in addition to any fees and charges of the licensee previously received by the licensee. This $25.00 fee is not subject to the 15% limitation on fees and charges under subsection (1). ### When a contract takes effect, and what happens on default (4) A contract is in effect when it is signed by the licensee and the debtor and the debtor has made a payment of any amount to the licensee. The debtor has the right to cancel the contract until 12 midnight of the third business day after the first day the contract is in effect by delivering written notice of cancellation to the licensee. A cancellation described in this section is not subject to, and a licensee shall not collect, the fee described in subsection (3). (5) If a debtor fails to make a payment of any amount to a licensee within 60 days after the date a payment is due under a contract, the licensee may, in its discretion, cancel the debt management contract if it determines that the plan is no longer suitable for the debtor, the debtor fails to affirmatively communicate to the licensee the debtor's desire to continue the plan, or the creditors of the debtor refuse to continue accepting payments under the plan. (6) A licensee shall not contract for, receive, or charge a debtor an amount greater than authorized by this act. A person that violates this subsection, except as the result of an inadvertent clerical or computer error, shall return to the debtor the amount of the payments received from or on behalf of the debtor and not distributed to creditors, and, as a penalty, an amount equal to the amount overcharged. --- Cambridge Credit Counseling Corp is a 501(c)(3) nonprofit credit counseling agency. Credit counseling is free. Talk to a counselor: 800-857-2808 | https://www.cambridge-credit.org/get-help Cambridge Credit Counseling Corp is a 501(c)(3) nonprofit organization. Required disclosures and state licenses, the privacy notice and the terms are linked in the footer of every page.