---
title: "Contact Cambridge Credit Counseling"
description: "Cambridge Credit Counseling offices, department phone and fax numbers, email addresses, corporate contacts and hours, with a form to send a message."
url: https://www.cambridge-credit.org/contact-cambridge-credit-counseling
publisher: "Cambridge Credit Counseling Corp"
updated: 2026-10-02
---
# Contact Cambridge Credit Counseling
To ask for counseling, call [(800) 857-2808](tel:8008572808) or use the form on this page, and a certified counselor will call you. Existing clients can reach Customer Care at [(800) 527-7595](tel:8005277595).

## Offices

### Corporate Mailing Address

- 67 Hunt Street, Suite 305, Agawam, MA 01001
- Call: [(800) 527-7595](tel:8005277595)
- Fax: (800) 757-1481
- Email: [info@cambridgecredit.org](mailto:info@cambridgecredit.org)

### NY Reverse Mortgage Division

- 67 Hunt Street, Suite 305, Agawam, MA 01001
- Call: [(800) 527-7595](tel:8005277595)
- Fax: (800) 757-1481
- Email: [housing@cambridgecredit.org](mailto:housing@cambridgecredit.org)

## Departments and divisions

### Housing Counseling Division

- Call: [(800) 757-1788](tel:8007571788)
- Fax: (888) 569-6707
- [Email the Housing Counseling Division](mailto:housing@cambridgecredit.org)

### Payment Processing Department

- Call: [(800) 527-7595](tel:8005277595)
- Fax: (800) 757-1519
- [Email the Payment Processing Department](mailto:ach@cambridgecredit.org)

### Credit Counseling Division

- Call: [(800) 527-7595](tel:8005277595)
- Fax: (800) 757-1655
- [Email the Credit Counseling Division](mailto:info@cambridgecredit.org)

### Bankruptcy Division

- Call: [(800) 403-3433](tel:8004033433)
- Fax: (800) 757-1665
- [Email the Bankruptcy Counseling Division](mailto:bankruptcy@cambridgecredit.org)

### Customer Care Department

- Call: [(800) 527-7595](tel:8005277595)
- Fax: (800) 757-1481
- [Email the Customer Care Department](mailto:clientservices@cambridgecredit.org)

### Student Loan Counseling Division

- Call: [(888) 661-7910](tel:8886617910)
- Fax: (800) 757-0159
- [Email the Student Loan Counseling Division](mailto:studentloan@cambridgecredit.org)

## Corporate contacts

### Christopher Viale

- President & CEO
- Corporate Contact
- Call: [(413) 821-6919](tel:4138216919)
- [Email Christopher](mailto:cviale@cambridgecredit.org)

### William Sole

- General Manager
- Corporate Contact
- Call: [(413) 241-2352](tel:4132412352)
- [Email William](mailto:wsole@cambridgecredit.org)

### Jennifer Cosentini

- Housing Director
- Housing Division Contact
- Call: [(888) 764-7460](tel:8887647460)
- [Email Jennifer](mailto:jcosentini@cambridgecredit.org)

### Todd Friedhaber

- Student Loan Counseling Manager
- Student Loan Division Contact
- Call: [(800) 527-7595](tel:8005277595), ext. 5373
- [Email Todd](mailto:tfriedhaber@cambridgecredit.org)

### Brett Gagne

- Quality Assurance/Web & Marketing Manager
- Quality Assurance/Marketing Contact
- Call: [(413) 241-2421](tel:4132412421)
- [Email Brett](mailto:bgagne@cambridgecredit.org)

### Tim Greenman

- Credit Counseling Director
- Credit Counseling Division Contact
- Call: [(413) 241-2347](tel:4132412347)
- [Email Tim](mailto:tgreenman@cambridgecredit.org)

### John Henle

- Chief Information Security Manager
- Information Security Contact
- Call: [(800) 527-7595](tel:8005277595), ext. 5120
- [Email John](mailto:jhenle@cambridgecredit.org)

### Robin Kellerman

- Customer Care Director
- Customer Care Division Contact
- Call: [(800) 527-7595](tel:8005277595), ext. 5154
- [Email Robin](mailto:rkellerman@cambridgecredit.org)

### Martin Lynch

- Education Director/Compliance Manager
- Compliance & Education Contact
- Call: [(413) 241-2401](tel:4132412401)
- [Email Martin](mailto:mlynch@cambridgecredit.org)

### Delores Maples

- Housing Director, Heartland Branch
- Heartland Housing Division Contact
- Call: [(800) 527-7595](tel:8005277595), ext. 5049
- [Email Delores](mailto:dmaples@cambridgecredit.org)

### Christel McDuffie

- Creditor Services & Relations Manager
- Creditor Services & Relations Contact
- Call: [(800) 527-7595](tel:8005277595), ext. 5137
- [Email Christel](mailto:cmcduffie@cambridgecredit.org)

### Gordon Oliver

- Director of Business Development
- Business Development Contact
- Call: [(413) 241-2360](tel:4132412360)
- [Email Gordon](mailto:goliver@cambridgecredit.org)

### Brian Vosburgh

- Director of DMP Operations
- DMP Operations Contact
- Call: [(413) 241-2355](tel:4132412355)
- [Email Brian](mailto:bvosburgh@cambridgecredit.org)

### Gary Washington

- Bankruptcy Counseling Director
- Bankruptcy Counseling Contact
- Call: [(800) 527-7595](tel:8005277595), ext. 5326
- [Email Gary](mailto:gwashington@cambridgecredit.org)

### Holly Wilson

- Director of Business & Community Development, Heartland Branch
- Business Development (Heartland Branch)
- Call: [(800) 527-7595](tel:8005277595), ext. 5315
- [Email Holly](mailto:hwilson@cambridgecredit.org)

## Hours

### Counseling hours (eastern time)

- Monday to Thursday: 8:00 am to 8:00 pm
- Friday: 8:00 am to 5:00 pm
- Saturday: 10:00 am to 3:00 pm
- Sunday: closed

### Customer Care hours (eastern time)

- Monday to Thursday: 8:00 am to 5:00 pm
- Friday: 9:00 am to 5:00 pm
- Saturday and Sunday: closed

---

Cambridge Credit Counseling Corp is a 501(c)(3) nonprofit credit counseling agency. Credit counseling is free.
Talk to a counselor: 800-857-2808 | https://www.cambridge-credit.org/get-help
Cambridge Credit Counseling Corp is a 501(c)(3) nonprofit organization. Required disclosures and state licenses, the privacy notice and the terms are linked in the footer of every page.