---
title: "What Is It Like to Work at Cambridge Credit Counseling, and How Do I Apply?"
description: "Learn what it's like to work at Cambridge Credit Counseling, a nonprofit credit counseling agency, and how job seekers can apply."
url: https://www.cambridge-credit.org/careers-at-cambridge-credit-counseling-2026-09
publisher: "Cambridge Credit Counseling Corp"
updated: 2026-09-25
---
# What Is It Like to Work at Cambridge Credit Counseling, and How Do I Apply?
Cambridge Credit Counseling is a nonprofit credit counseling agency founded in 1996 that offers services like credit counseling, housing counseling, and student loan counseling. Staff hold certifications from national bodies and follow a formal code of practice. We have over 25 employees that have worked for Cambridge Credit Counseling for over 25 years. Because open positions change often, the best way to ask about openings and apply is to email your resume to [careers@cambridgecredit.org](mailto:careers@cambridgecredit.org) or call Human Resources at [(413) 333-9837](tel:4133339837).

## Cambridge Credit Counseling's Mission

Cambridge Credit Counseling is a 501(c)(3) not-for-profit agency established in 1996 that has provided credit counseling and financial literacy education to consumers nationwide since its inception. The agency offers credit counseling, debt management plans, housing counseling, student loan counseling, reverse mortgage counseling, and bankruptcy counseling. People who work at Cambridge Credit Counseling support this mission of helping consumers manage debt and build financial knowledge.

## Certifications Cambridge Credit Counseling Counselors Hold

Cambridge Credit Counseling counselors are certified through the National Foundation for Credit Counseling, and many other staff members are certified through the Partnership for Financial Education.

| Certification | Awarding Body |
| --- | --- |
| NFCC Certified Credit Counselor | National Foundation for Credit Counseling |
| HUD-Certified Housing Counselor | U.S. Department of Housing and Urban Development |
| HUD-Approved Reverse Mortgage Counselor | U.S. Department of Housing and Urban Development |
| PFE Certified Debt Management Professional | Partnership for Financial Education |

## Professional Standards and Memberships

Cambridge Credit Counseling is a member of the National Foundation for Credit Counseling and the Financial Counseling Association of America. The agency is also accredited to the Financial Counseling Association of America's Code of Practice, a set of rules that governs how credit counseling agencies act. Cambridge Credit Counseling is approved by the U.S. Department of Housing and Urban Development to provide housing counseling services, and it is approved by the U.S. Department of Justice Executive Office of United States Trustees to administer pre-filing and post-filing bankruptcy counseling courses, both available online.

Approval by the U.S. Department of Justice Executive Office of United States Trustees does not endorse or assure the quality of our services.

## Where Cambridge Credit Counseling Is Based

All of Cambridge Credit Counseling's credit counseling services are provided from its office located at 67 Hunt Street, Agawam, Massachusetts 01001.

## Employee Benefits

Cambridge Credit Counseling offers employees a competitive salary and a comprehensive benefits package, including:

- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Paid training
- Vision insurance
- Flexible schedules

## General Employment Requirements

### Equal Opportunity Employer

Cambridge Credit Counseling is committed to equal opportunity for all employees and applicants for employment, without regard to race, color, creed, religion, sex, sexual orientation, transgender status, national origin, ancestry, age, genetic information, disability, veteran or military status, status as a Vietnam era or special disabled veteran, or any other legally protected classification, in accordance with applicable federal, state, and local law. This policy applies to all personnel actions, including, but not limited to, recruiting, hiring, placement, compensation, benefits, promotion, opportunities for training, discipline, termination, transfer, and leaves of absence. No preference is given to the hiring of relatives or friends of current employees, but referrals are welcome.

### Requirements

- Must be 18 years old at the time of hire with a high school diploma or GED.
- Must be able to pass a criminal background check.
- Must be a United States citizen, permanent resident, or citizen of another U.S. Territory.
- Must provide recent employment history.
- Must be able to pass an independent credit counselor certification course (full training provided – no cost to applicant).
- Must possess basic computer and phone skills, including Microsoft applications such as Word, Excel, and Outlook.
- Must be able to work in a fast-paced environment and be able to speak to a high-volume of consumers while maintaining a professional and friendly demeanor.

## How to Apply

Specific job openings, benefit details, and hiring requirements for Cambridge Credit Counseling are not listed on this page, because open roles and requirements change over time. Job seekers should visit Cambridge Credit Counseling's own website to see current openings and to submit an application through the agency's own application process.

## What to Do Next

If you are looking for a job at Cambridge Credit Counseling, check the agency's own website for current openings and application instructions. If you are dealing with debt and need help instead, credit counseling from Cambridge Credit Counseling is a free service for consumers, and there is never any obligation to enroll in a Debt Management Plan after a counseling session.

## Questions and answers

### What services does Cambridge Credit Counseling offer?

Cambridge Credit Counseling is a nonprofit agency that offers credit counseling, debt management plans, housing counseling, student loan counseling, reverse mortgage counseling, and bankruptcy counseling.

### Is Cambridge Credit Counseling accredited?

Cambridge Credit Counseling is a member of the National Foundation for Credit Counseling and the Financial Counseling Association of America, and it is accredited to the FCAA's Code of Practice, a set of rules governing credit counseling agencies.

### Where is Cambridge Credit Counseling located?

All of Cambridge Credit Counseling's credit counseling services are provided from its office at 67 Hunt Street, Agawam, Massachusetts 01001.

### How do I apply for a job at Cambridge Credit Counseling?

Cambridge Credit Counseling does not publish specific job requirements or benefits here, since openings change over time. Job seekers should check Cambridge Credit Counseling's own website for current openings and to apply.

### Is credit counseling from Cambridge Credit Counseling free?

Yes, credit counseling from Cambridge Credit Counseling is a free service for consumers, and there is never any obligation to enroll in a Debt Management Plan after a counseling session.


## Sources

- Disclosures, State Licenses | Cambridge Credit: https://cambridge-credit.org/disclosures.html (checked 2026-08-04)
- Best Credit Counseling Service | Cambridge Credit: https://cambridge-credit.org/credit-counseling.html (checked 2026-08-04)
- About Cambridge Credit Counseling: https://cambridge-credit.org/about.html (checked 2026-08-04)
- Cambridge Credit Counseling: https://cambridge-credit.org/index.html (checked 2026-08-04)
- About Cambridge Credit Counseling: https://cambridge-credit.org/about.html (checked 2026-08-04)
- Credit Counseling Certifications | Cambridge Credit: https://cambridge-credit.org/counselor-certifications.html (checked 2026-08-04)
- Credit Counseling Certifications | Cambridge Credit: https://cambridge-credit.org/counselor-certifications.html (checked 2026-08-04)
- Financial Literacy | Cambridge Credit: https://cambridge-credit.org/financial-education-tools.html (checked 2026-08-04)
- Credit Counselors - Housing Counselors | Cambridge Credit: https://cambridge-credit.org/meet-counselors.html (checked 2026-08-04)
- About Cambridge Credit Counseling: https://cambridge-credit.org/about.html (checked 2026-08-04)
- About Cambridge Credit Counseling: https://cambridge-credit.org/about.html (checked 2026-08-04)
- Frequently Asked Questions | Cambridge Credit: https://cambridge-credit.org/frequently-asked-questions.html (checked 2026-08-04)
- Christopher Viale, President and CEO, Cambridge Credit Counseling Corp, 16 September 2026 (checked 2026-09-16)
- Rental Counseling | Cambridge Credit: https://cambridge-credit.org/rental-counseling.html (checked 2026-08-04)
- Disclosures, State Licenses | Cambridge Credit: https://cambridge-credit.org/disclosures.html (checked 2026-08-04)
- Selecting a Consumer Credit Counseling Agency | Cambridge Credit: https://cambridge-credit.org/select-credit-counseling-agency.html (checked 2026-08-04)
- Terms & Conditions| Cambridge Credit: https://cambridge-credit.org/terms-and-conditions.html (checked 2026-08-04)
- Cambridge Credit Counseling: https://cambridge-credit.org/index.html (checked 2026-08-04)
- Equal Credit Opportunity Act | Cambridge Credit: https://cambridge-credit.org/equal-credit-opportunity-act.html (checked 2026-08-04)
- Equal Credit Opportunity Act | Cambridge Credit: https://cambridge-credit.org/equal-credit-opportunity-act.html (checked 2026-08-04)
- Equal Credit Opportunity Act | Cambridge Credit: https://cambridge-credit.org/equal-credit-opportunity-act.html (checked 2026-08-04)
- Rental Counseling | Cambridge Credit: https://cambridge-credit.org/rental-counseling.html (checked 2026-08-04)
- Privacy Policy | Cambridge Credit: https://cambridge-credit.org/privacy.html (checked 2026-08-04)
- About Cambridge Credit Counseling: https://cambridge-credit.org/about.html (checked 2026-08-04)
- Best Credit Counseling Service | Cambridge Credit: https://cambridge-credit.org/credit-counseling.html (checked 2026-08-04)

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Cambridge Credit Counseling Corp is a 501(c)(3) nonprofit credit counseling agency. Credit counseling is free.
Talk to a counselor: 800-857-2808 | https://www.cambridge-credit.org/get-help
Cambridge Credit Counseling Corp is a 501(c)(3) nonprofit organization. Required disclosures and state licenses, the privacy notice and the terms are linked in the footer of every page.